Enercare Support
Discover comprehensive support for frequently asked questions related to Enercare’s customer service, contact information, and care services.
Emergency Contact Information
Natural Gas Smell: To ensure your safety, you will need to leave the premises immediately and call 911 and advise of your gas emergency (e.g. smell of gas, etc.). They will send the appropriate emergency response unit to your home to investigate the issue. Once they have attended your home, please call us and arrange for a service call on any affected appliances.
Carbon Monoxide: If your carbon monoxide detector is alarming, leave the premises immediately and call 911. Advise them that your carbon monoxide detector is alarming. They will send the appropriate emergency response unit to your home to investigate the issue. Once they have attended your home, please call us and arrange for a service call on any affected appliances.
A carbon monoxide leak may cause symptoms such as headache and/or nausea.
Electricity: In case of a downed power line or other power emergency, call 9-1-1.