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An Enercare technician stands outside of a home.

Can I install smart sensors myself?

Most peel-and-stick sensors are DIY-friendly with app-guided setup. For advanced integrations (e.g., automatic water shutoff valves, security system tie-ins or whole-home protocol planning), professional installation can ensure reliability and clean cable management.

An Enercare technician stands outside of a home.

What maintenance is required for smart sensors?

Replace batteries proactively (label install dates inside the cover), keep firmware up to date, and test automations quarterly—especially safety workflows like leak-to-valve shutoff.

An Enercare technician stands outside of a home.

How many smart sensors do I really need?

Focus on coverage, not quantity. A typical starter set: 3–5 leak sensors (kitchen, baths, laundry, water heater), contact sensors on exterior doors and high-risk windows, 1–2 motion or occupancy sensors per floor and at least one temp/humidity sensor per major zone.

An Enercare technician stands outside of a home.

Will smart sensors help me save energy?

They can. Temperature, humidity, light and occupancy sensors enable HVAC set-backs and lighting schedules that reduce waste. Leak and freeze sensors can also help avoid costly damage.

An Enercare technician stands outside of a home.

When should I call a professional for help?

If basic troubleshooting like changing filters or thermostat batteries doesn’t resolve the issue—or if the unit is making strange noises or not operating—it’s best to call an Enercare technician. 

An Enercare technician stands outside of a home.

What does it mean if there’s ice on my heat hump?

A light frost is normal, especially in winter. But a thick layer of ice could indicate a refrigerant issue or airflow problem—often caused by a dirty air filter or potentially a low refrigerant.

An Enercare technician stands outside of a home.

Why is my heat pump not heating or cooling properly?

This could be due to low refrigerant levels, a dirty air filter or a malfunctioning thermostat. Start by checking your filter and thermostat settings. If those are fine, contact a technician for further inspection.