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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    Experts at home comfort solutions for over 65 years

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    Special offers

    Get up to $3,500 in prepaid credit cards when you rent a new heat pump

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    Offer expires May 10, 2026.

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    Get up to $1,000 in prepaid credit cards when you rent a new air conditioner

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    Offer expires May 10, 2026.

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    Get $10 off your monthly rental rate + a $400 prepaid credit card on select new tankless water heater with Enercare Advantage

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    Offer expires May 31, 2026.

    Tankless water heater

    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Alexander C…

    Assunta SalvatoreIn the last week

    Alexander C…

    Assunta SalvatoreIn the last week

    I appreciate the service from D.D. He inspected the hot water tank thoroughly and resolved the issue….

    gurlaljiIn the last week

    Excellent. Quick. Well done!…

    Thelma RichardIn the last week

    Chandan was very helpful, kind, and patient throughout the process. She made everything smooth and easy…

    Arek KeoshgerianIn the last week

    (Translated by Google) The Serge/Claude team was very professional. A big thank you to Enercare! (Original) L’équipe Serge/Claude, a été très professionelle.un grand meri à Enercare!…

    Pierre Junior MétayerIn the last week

    I was very happy with the service we received today. Paul the technician also gave me lots of advice. I appreciate that. Thank you so much Paul A…

    Anthony De CoutoIn the last week

    Haidar N. and Alexander C. did a fantastic job for me today….

    High Cliff Partners Inc.In the last week

    Haidar N. and Alexander C. did a fantastic job for me today….

    High Cliff Partners Inc.In the last week

    Khpelwak Asadullah provided excellent service when fixing our tankless water heater. He was very patient and took the time to clearly explain what the issue was and what needed to be done. He ordered the required part and returned the very next day to install it. The whole process was smooth and pro…

    alpsIn the last week

    Khpelwak Asadullah provided excellent service when fixing our tankless water heater. He was very patient and took the time to clearly explain what the issue was and what needed to be done. He ordered the required part and returned the very next day to install it. The whole process was smooth and pro…

    alpsIn the last week

    The serviceperson Ben was on time, called before arriving, respected our wishes to wear protective boots and didn’t try to sell us any other service as we requested online when booking the appointment. And most importantly, Ben was very quick, respecting our time. Great job! If you get Ben as your…

    Peter EconomouIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

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    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

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    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

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    No surprises

    The price we quote is the price you pay. Every time.

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    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

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    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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