Get up to $4,000 in prepaid credit cards when you rent a new heat pump

Offer expires August 2, 2026.
heat pump
panting dog on hot day

Proud Partner of the Toronto Blue Jays

Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the “Billing overview” page.
    3. If the bill is a recent transaction, you can download the bill by clicking the download button in the “Recent transactions” table, otherwise click the “View more history” button above the table to access up to 24 months of billing history.
    4. Click on the icon under the “Download” column to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
    enercare account queries

    How can our experts help?

    Experts at home comfort solutions for over 65 years

    Buy expert-approved products

    Shipped right to your door

    Special offers

    Get up to $4,000 in prepaid credit cards when you rent a new heat pump

    CTA IconGet Deal

    Offer expires August 02, 2026.

    heat pump

    Get up to $3,000 in prepaid credit cards when you rent a new air conditioner

    CTA IconGet Deal

    Offer expires August 02, 2026.

    Offer card air conditioner large with ellipses

    For as low as $41.40 monthly, upgrade to a new tankless water heater

    Plus get up to an $800 prepaid credit card with Enercare Advantage®

    CTA IconGet Deal

    Offer expires August 02, 2026.

    Navien tankless water heater

    What Our Customers Think About Us

    4.8
    Average Based on 123000+ Google Reviews

    The Enercare service was well done and explained to us by the serviceman….

    Patrick BrookerIn the last week

    Ben did an amazing job and is very experienced…

    shi QiuIn the last week

    Tyler was great and very efficient in diagnosing and replacing substantial components of the water heater. He was also very accommodating of a sleeping baby and worked quietly which allowed the baby to sleep. Much appreciated!…

    Cameron McIntyreIn the last week

    Had a great experience with the technician Thomas, who came to my home to do maintenance on my heat pump. Found out my unit was turning on but not blowing cold air. Thomas wasted no time in finding what the problem was. Part Had to be ordered, he was back the next day and repaired the unit. Very fri…

    GriprightIn the last week

    Matthew was very efficient and friendly….

    Scott AIn the last week

    Andy and Johnny installed a new water heater for us today, June 23rd, 2026. They were quite friendly and professional. They explained fully how to monitor the new unit and answered all our questions. They did a neat job and we were very happy with the service. We highly recommend these guys . Shir…

    shaffie MohammedIn the last week

    Dan helped to identify AC furnace issues and able to increase cooling efficiency. Highly recommend their AMC plans….

    Calvin WhiteIn the last week

    ☆☆☆☆☆ Elvis and Amir were excellent. They replaced our water heater in good time. They were caring, respectful and treated our home as if it were their own. They left their work area very clean. Thank you very much. ☆☆☆☆☆…

    Barry SnyderIn the last week

    The technician explained thoroughly the results of his findings….

    Melina dela CruzIn the last week

    Very professional…

    Laetitia LunulaIn the last week

    Johnny T did the fantastic job but previous 2 personnel from ENERCARE didn’t knew what to do….

    Vikram SindhwadIn the last week

    Very good customer services I would recommend them…

    Kahi AbdalIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

    Find your location

    Enter your postal code to find service near you:

    Ask an expert