Get up to $4,000 in prepaid credit cards when you rent a new heat pump
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Questions?
- Selling your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
- Inform your real estate lawyer about your Enercare rental equipment.
- Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
- Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
- Contact Enercare and share the APS or Assumption Agreement.
- Provide the move out date and new address submitting a move request through My Account
- Check your APS to determine if there is any rental equipment at the property.
- If you are currently responsible for Enercare billing, submit a move request through My Account
- Provide details like your move-out date and tenant information.
- Notify your landlord that we’ll be contacting them to confirm your move-out.
- If you are not responsible for Enercare billing, no action is required. Your landlord may contact Enercare to remove you as a service contact.
- Your landlord can contact Enercare to add you as a service contact to allow you to book and manage service calls for Enercare rental equipment at the rental property.
- Effective August 24, 2026, Enercare charges for products, plan, and services will be billed to the landlord.
- After this time, new tenants cannot be set up as the billable customer. Existing tenants will continue their account status until the end of their tenancy.
- If you have a 12-digit Enercare account number:
- Log in to My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
- Your balance will be displayed under the “Total account due” section.
- If you have a 12-digit Enercare account number:
- Log into My Account.
- Click the Billing icon in the top menu bar. You’ll be directed to the “Billing overview” page.
- If the bill is a recent transaction, you can download the bill by clicking the download button in the “Recent transactions” table, otherwise click the “View more history” button above the table to access up to 24 months of billing history.
- Click on the icon under the “Download” column to download a copy of your bill.
- If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
How can our experts help?
Experts at home comfort solutions for over 65 years
Buy expert-approved products
Shipped right to your door
- Furnace filters
- Fire alarms
- Carbon monoxide detectors
- Reverse osmosis filters
- Leak detectors
- And more
Special offers
Get up to $4,000 in prepaid credit cards when you rent a new heat pump
Get Deal Offer expires August 02, 2026.
Get up to $3,000 in prepaid credit cards when you rent a new air conditioner
Get Deal Offer expires August 02, 2026.
For as low as $41.40 monthly, upgrade to a new tankless water heater
Plus get up to an $800 prepaid credit card with Enercare Advantage®
Get Deal Offer expires August 02, 2026.
What Our Customers Think About Us
I can’t say enough wonderful things about my experience with Enercare, and especially with NOEL XAVIER From the moment he arrived to service our water heater, he was a true professional kind, patient, and completely invested in making sure I understood every step. He went above and beyond explaini…
FarishtaIn the last weekAkbar repaired our hot water tank. Hot water restored quickly :)…
don cameronIn the last weekThe two guys were very nice and extra patient….
Jackie SmithIn the last weekDavid came to do a check of my air conditioner. He was professional, completed the work in a timely manner and reviewed everything after….
Jennifer KnarrIn the last weekOyoung kwon, Tony Kim where great! They were very punctual and made sure to keep the home clean throughout the replacement and to make sure everything was cleared away before leaving. They were very thorough in walking us through the system and the required maintenance schedule needed….
David AzulayIn the last weekJesse H from enercare did a very good job. He explained everything to us and said what is the problem and what we should do to avoid it in the future…
Denny JoseIn the last weekKyle.J Was a real professional and a stand up guy. Would recommend 10/10…
bradley boodooIn the last weekI just wanted to make it known that this is definitely a company who cares about proper and professional service. especially from an employee by the name of Luca C. he even had boot covers so as not to dirty the floor! excellent service…
chaim smithIn the last weekShawn Myers Was very thorough. He got our AC up and running, provided us with sound advice and connected us with sales for an appointment as we decided we would love ke a new AC due to the old age of our current one. We we very happy with his professionalism as well as the service he provided….
Pat HolmesIn the last weekMohammed arrived on time and had the issue resolved in minutes. Super nice gentleman as well….
Dave WitherspoonIn the last weekEnercare was accommodating in scheduling my maintenance service. Technician Matthew came in on time and able to complete his duties without any concern….
Jeffrrey Alex HaoIn the last weekExcellent technician… Brian Chan… Easy to talk to and explained everything in layman’s terms… No questions needed……
Robert SmithIn the last weekWhy choose Enercare
When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians, along with:
Leading manufacturers
Our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers for dependable service.
Best solutions
You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system as soon as the next day.
No surprises
The price we quote is the price you pay. Every time.
Budget friendly
Our experts will work with you to find a payment, rental or financing option to fit your budget.
Proudly Canadian
Experts at home comfort solutions for over 65 years
Enercare locations in Ontario
Your local Enercare team is ready to help
Some areas we serve
- Etobicoke, ON
- Mississauga, ON
- Brampton, ON
- Rexdale, ON
- North York, ON
- Scarborough, ON
- Downtown Toronto, ON
- Oshawa, ON
- Ottawa, ON
- London, ON
- Kitchener, ON
- Oakville, ON
- Belleville, ON
- Barrie, ON
- St. Catharines, ON
Find your location
Enter your postal code to find service near you:
Ask an expert
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