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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    Special offers

    Get up to $3,500 in prepaid credit cards when you rent a new heat pump

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    Offer expires May 10, 2026.

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    Get up to $1,000 in prepaid credit cards when you rent a new air conditioner

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    Offer expires May 10, 2026.

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    Get $10 off your monthly rental rate + a $400 prepaid credit card on select new tankless water heater with Enercare Advantage

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    Offer expires May 31, 2026.

    Tankless water heater

    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    Khpelwak asadullah and Jose, These two gentleman did a remarkable job On time Informative Polite and efficient Happy to have them over for all services Stan Smyer…

    Stan SmyerIn the last week

    This was my first experience with Enercare when my water heater stopped working. They responded quickly and were able to send a technician the very next day, which I greatly appreciated. The technician, Butch, (yes this is his name) was very friendly, professional, and diligent. He clearly explaine…

    David LiIn the last week

    Logan was very polite….

    Kathryn BlaisIn the last week

    Colton was very professional and thorough during his recent visit to inspect my hot water tank. He answered my questions, provided context and additional information when requested and was very personable….

    Mark YoungIn the last week

    Awesome service…

    Nicole DarrisawIn the last week

    My Enercare technician Steffano was very friendly and such a pro, would recommend Steffano!…

    Gianni DIn the last week

    G lodhi is a very good technician and kind person. We are very happy for his service….

    Teddy ChauIn the last week

    Shinford did very well, polite & knowledgeable….

    Rakshindah KhajaIn the last week

    Steve was awesome and got the work done fast!…

    Edward DaceyIn the last week

    went that extra mile to make sure I was happy…

    Barry HarrisIn the last week

    Ismael Kali was very professional and friendly. He informed us of what needed to be repaired and walked us through the process. He is very knowledgeable and we are very pleased with his services today….

    Joe BoraginaIn the last week

    khpelwak asadullah came and did a maintenance on my water heater he did a awesome job !!…

    Hasenat AhadiIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

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    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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