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Questions?

  • Selling Your property: As a seller, you’re responsible for the rental agreement until it’s transferred to the new buyer. To transfer the rental agreement:
    • Inform your real estate lawyer about your Enercare rental equipment.
    • Validate that equipment and rental agreement are listed in the Agreement of Purchase and Sale (APS).
    • Alternatively, arrange for the buyer to complete an Assumption Agreement with the buyer.
    After the sale: Buying a property:
    • Check your APS to determine if there is any rental equipment at the property.
    Moving Out as a Tenant:
    • Submit a move request through our Moves form.
    • Provide details like your move-out date and tenant information.
    • Notify your landlord that we’ll be contacting them to confirm your move-out.
    Moving In as a Tenant:
    • Submit a move request through our Moves form.
    • Share details like your move-in date and tenant information.
    • Let your landlord know that we’ll be in touch to confirm your move-in.
           
  • If you have a 12-digit Enercare account number:
    1. Log in to My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Your balance will be displayed under the “Total account due” section.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.    
  • If you have a 12-digit Enercare account number:
    1. Log into My Account.
    2. Click the Billing icon in the top menu bar. You’ll be directed to the Billing overview page.
    3. Select “Bills” under “Billing history” section on the left side menu.
    4. Click “View bill”.
    5. You can view your bill directly on the page or click on the “Download a copy” button to download a copy of your bill.
    Note: If you haven’t set up My Account, please refer to “How do I sign up for My Account?” to register. If you have a 10-digit Enercare account number: Log in to the Enercare Billing Portal to set up pre-authorized debit payments.
  • If you have a 12-digit account number: Log into or sign up for My Account using your 12-digit Enercare Account number and the postal code of your property. If you have a 10-digit account number: Log into our Enercare Billing Portal to view your bill and manage your billing preferences.
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    Experts at home comfort solutions for over 65 years

    Buy expert-approved products

    Shipped right to your door

    • Furnace filters
    • Fire alarms
    • Carbon monoxide detectors
    • Reverse osmosis filters
    • Leak detectors
    • And more

    Special offers

    Get up to $10,000 in prepaid credit cards when you rent both a new heat pump and furnace*

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    Offer expires February 01, 2026.

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    Get up to a $4,000 prepaid credit card when you rent a new heat pump*

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    Offer expires February 01, 2026.

    Dektop-Offer-2

    Get up to a $1,000 prepaid credit card when you rent a new furnace*

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    Offer expires February 01, 2026.

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    What Our Customers Think About Us

    4.8
    Average Based on 105000+ Google Reviews

    The service was fantastic! Jesse H showed up before the scheduled time and repaired my furnace. He was courteous and helpful. I have heat again! So happy with the service!…

    Monique LeBlancIn the last week

    Andrew T and John H did an amazing job at my house fixing my hot water tank and even gave me tips and helped he go though my house to help fix deficiencies. Thanks so much!…

    stone charltonIn the last week

    Matthew was an amazing tech. He called and gave me an approximate time of service and was right on time. He performed the service on my furnace quickly and efficiently. He explained what he had done and issues if any….

    Louise CoutuIn the last week

    Mark Guo, technician from enercare, did a great work ,thank you…

    Fidelia LeeIn the last week

    Shawn was very helpful and patient with my questions about water heaters and installation….

    Max ChernyshIn the last week

    Shawn G…

    Darryl HewittIn the last week

    Our technician Rauf-H was very respectful and informative. He explained everything to me with the furnace and hot water tank issues I was having….

    Dennis BIn the last week

    Friendly, efficient and clean service with Xiong and Ben….

    Sean MuldoonIn the last week

    Shawn G Excellent service…

    Debbie AllsoppIn the last week

    Good Billy and adam…

    Gawayne BravoIn the last week

    The technician recognized the problem very quickly and solved it. He clearly knows Stuff. Shawn…

    Mike LerouxIn the last week

    Yamin and Mohammad did a suuuuper gooood job👍👍👍👍❤️…

    sodab KhanIn the last week

    Why Choose Enercare

    When you choose Enercare, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

    enercare | leading manufacturers

    Leading manufacturers

    To ensure dependable service, our furnaces, boilers, air conditioners, water heaters, water purification products and more are from leading manufacturers.

    enercare | leading manufacturers

    Best solutions

    You can trust our experts to find a solution best suited for your home and family. Plus, our licensed technicians can install your new system the next day.

    enercare | leading manufacturers

    No surprises

    The price we quote is the price you pay. Every time.

    enercare | leading manufacturers

    Budget friendly

    Our experts will work with you to find a payment, rental or financing option to fit your budget.

    enercare | leading manufacturers

    Proudly Canadian

    Experts at home comfort solutions for over 65 years

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