* Terms and conditions and certain exceptions apply. See rental agreement for details.
** Available to Enercare’s Heating/Cooling protection plan customers, rental water heater customers and/or rental HVAC customers whose equipment is not operational (for example – no heat, no cooling or no hot water). On average, Enercare attends to furnace/boiler, central air conditioner, or water heater non-operational calls 80% of the time the same day. Subject to exclusions in accordance with the terms and conditions of the applicable protection plan or rental agreement.
^ Source: https://www.energy.gov/energysaver/heat-pump-water-heaters